Email Not Sending: I'm getting freezing during email send

Created by Mike B, Modified on Sun, 14 Apr 2024 at 06:52 PM by Génesis Gómez

Problem


Solution

Step 1


Try disabling security plugins like WordFence.

  • If this helped, please read this article to learn how to make an exception.


Step 2


Try disabling cache plugins like Autoptimize.

  •  If this helped, please read an article on how to make a JS exclusion.


Step 3


Check the SCC diag screen for maximum RAM allowed.

  • If there is an error message, read this article to increase your ram.


Step 4


Try removing logo or banner images in the PDF.

  • if this helped, try uploading a smaller and more compressed version of the logo.



Step 5


Try disabling Cookie plugins.



Additional Information

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